Refund policy

Refund & Replacement Policy

Ordinary returns are generally not accepted. If an order arrives with a wrong item, transit damage, or a product-quality issue, contact us on the day of delivery and provide clear photos and video evidence.

We will review the issue and arrange a replacement when available. The original item does not need to be returned. Replacement support is available for international orders. If a replacement cannot be arranged, we will issue a full refund.

Please contact us through the Contact page so we can review the order and assist you.